Contact Us

I have a technical question

If you’re already a customer, the fastest way to get help is through our support ticketing system.

I have a basic question

Have a pre-sales question or general question about how our site / service works?

Please note:
Our premium support is a service we provide to Redux Pro users with a valid license.
If you are already a Pro user, please log in to your Redux account and send us a support request.
If you don’t have Redux Pro, we highly recommend joining our Facebook community, which is always keen to assist.
Also, you can visit our vast knowledge base where you can find FAQs and hundreds of step by step guides that answer almost every question.
Lastly, try our vast YouTube channel with lots of tutorials and courses.
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Frequently Asked Questions

What’s the difference between Redux Pro vs Free?
Redux Free offers basic features for page building with WordPress while Redux Pro offers a full page builder and development experience.

Additional premium features include: Google Font Updates, Custom Fonts, Unlimited Widget Areas, and unlimited access to our 1,000+ full-page templates for the block editor. Make an entire page for your website in seconds, without having to compromise or worry about your theme conflicting.”

What payment methods do you accept?
You can use PayPal or any major credit card to pay for Redux Pro.

How frequently can I expect new Pro features and new templates?
We release new features fast! We’ve done so since launch and are working hard to deliver new and promising features and templates as fast as we can.

Can I transfer the Redux Pro license key from one domain to another?
Of course! Just deactivate the plugin from the previous domain and activate it on the new one. You can manage it in your account > Manage Sites.

What happens to templates created in the free version after I upgrade?
Redux utilizes the same foundational code in our Free and Pro offering. You can continue to use the plugin as you have, and all your templates will react the exactly same, even if you cancel your premium subscription.

Can I use Redux Pro to create websites for clients?
Sure can! We’ve deliberately built Redux to help you get more clients by completing projects much faster with better results. The best value for your money is our Expert plan, letting you create 100 sites with one small price.

Can I upgrade a license after I have already purchased one?
Sure, you can upgrade at any time and get a license for a whole year with premium support & unlimited access to the template library. You only need to cover the difference.

Do you offer a Demo version?
We don’t offer a demo version of Redux Pro. However, you can try Redux Pro with zero risk thanks to our 14 day money-back guarantee policy. You can try Redux Pro for two weeks, and if it’s not for you a refund is fast and easy to get.

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